Meet Maci
"New Zealand's #1 AI Voice Assistant — Built for Kiwi Business"
Your AI phone assistant that never sleeps. Capture every lead, answer every call, and delight every customer—24/7.
Maci is Listening ...
Incoming call from 027 123 56789
""Hi, I'm interested in your service package. Can you tell me more about pricing?"
""Of Course! I'd be happy to help. Our packages come in a range of prices to suit your needs. Would you like me to send the details to you?
Transcripts AI Processing Auto-Actions
Give MACI a call
and see for yourself
0800 452 039
Listen to Maci
We have many more voices to choose from.
"Maci handled after-hours calls and booked viewings instantly while I slept. It’s like having a 24/7 assistant that never misses a lead!"
Real Estate Agent
"Maci handles weekend and evening calls for new patient bookings. The clinic runs smoother and patients get faster responses.""
Dentist
"Maci qualified an electrical emergency after hours and booked jobs on the spot. I haven’t missed a single after-hours call since." Electrician
"Maci handled after-hours tenant calls and scheduled urgent repairs instantly. No more missed jobs or angry owners."
Property Manager
"Maci took landscaping bookings while I was out on jobs. It’s like having a full-time receptionist that never takes a break." Landscaper & Commercial Services
"Maci has taken over after-hours and lunch-break calls for the salon. Bookings are up and I actually get to enjoy my evenings now."
Hair Salon
"Choose from thousands of voices, nail the authentic Kiwi accent or bring your own voice.
Maci: NZ’s most natural AI receptionist."
How It Works
Simple. Intelligent. Effective.
From first ring to final follow-up, Maci handles it all seamlessly.
Customer Calls
A customer dials your Maci-powered number. Our AI answers instantly—no wait times, no hold music.
AI Engages
Maci understands intent, answers questions, and guides the conversation naturally—just like your best employee.
Data Captured
Every detail is captured, organised, and delivered to you. Names, emails, preferences—nothing gets lost.
Features
Everything you need to
engage customers
24/7 Availability
Never miss a call again. Maci works around the clock, weekends and holidays included.
Simple Setup
Describe your typical customer conversations once and Maci handles everything from the first ring onward.
Natural Conversations
Advanced AI that understands context, handles interruptions, and responds like a human.
Multi-Language
Serve customers in 30+ languages with native-level fluency and cultural awareness.
Rich Analytics
Deep insights into call patterns, customer sentiment, and conversion rates.
Smart Routing
Automatically escalate complex issues to human agents when needed.
Enterprise Security
Bank-level encryption and compliance with GDPR, HIPAA, and SOC 2 standards.
Auto Documentation
Every call is transcribed, summarised, and organised for easy reference.
Use Cases
Built for every industry
See how businesses like yours are transforming customer engagement with Maci.
Retail & E-commerce
Handle product inquiries, process orders, and provide instant support.
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Capture order details and preferences
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Answer product availability questions
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Process returns and exchanges
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Upsell and cross-sell intelligently
67%
increase in conversions
Pricing
Simple, transparent pricing
Start free. Scale as you grow. No hidden fees, no surprises.
Starter
Perfect for small businesses getting started
$199/mo
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300 minutes/month
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1 phone number
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Basic analytics & call summaries
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Standard voice quality
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Email support
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Up to 10 custom scripts
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Basic Voice
Best for: Solo operators, small trades/retail testing AI receptionists.
Professional
For growing teams that need more power
$399/mo
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500 minutes/month
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Analytics
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Priority support
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Premium HD voice
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Unlimited custom scripts
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CRM integrations (e.g., HubSpot, Xero, Google Calendar)
Best for: Growing businesses (real estate, services) with moderate volume.
Enterprise
Tailored solutions for large organizations
Custom
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Unlimited minutes
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Unlimited Phone numbers
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Dedicated account manager
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Ultra HD/custom voice cloning
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Full integrations + API
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Best for: High-volume or enterprise users.
Plugs Into the Tools Kiwi Businesses Already Use
AND
MANY
MORE...
FAQ
Questions? Answered.
Everything you need to know about Maci.